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COI Renewal Reminder Email Templates

Chase the policy that is expiring. Re-sending the same still-current GL certificate will not resolve a workers comp renewal request.

Download the original TXT template

How to use it

  1. Confirm the coverage type, policy number and expiration date from the latest evidence.
  2. Choose the reminder stage below and remove the other stages before sending.
  3. After receiving a renewal, check the new effective date, limits, insured identity and required endorsements before closing the request.

Customize the template

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30 DAYS BEFORE
Subject: Upcoming [Coverage type] renewal for [Vendor name]
Your [Coverage type] policy [Policy number] expires on [Expiration date]. Please ask your agent for renewal evidence and the endorsement documents required by our agreement. Send them to [Upload link or email] by [Review deadline].

14 DAYS BEFORE
Subject: Reminder: renewal evidence still needed for [Vendor name]
We have not received reviewed renewal evidence for your [Coverage type] policy expiring [Expiration date]. Please confirm the renewal is being arranged and send the documents to [Upload link or email].

AT EXPIRATION / URGENT
Subject: Action required: current [Coverage type] evidence missing
Our file does not contain reviewed evidence for coverage after [Expiration date]. Please contact [Reviewer name] at [Reviewer email] today. We will follow the work-authorization process in our agreement while this remains unresolved.

Example in practice

A landscaper sends an updated auto policy when the request concerns GL. Repeating the coverage type and policy number in the reminder helps the agent return the correct document.

A missing renewal document does not by itself prove cancellation. Distinguish missing evidence from confirmed lack of insurance; handle work authorization under your contract.

Related resources

Keep the follow-up in one place.

Collect certificates through private vendor links and track policy renewal dates with Certy.

Start tracking